Shipping and Returns
Shipping
All items are carefully packaged and shipped to the address provided at checkout. Orders over $150 automatically qualify for free shipping.
Within Canada
Standard shipping takes approximately 3-7 days and includes tracking and a maximum $100 insurance coverage. Upgraded shipping and insurance options are available at checkout.
To United States
Standard shipping takes approximately 7-10 days during normal off-peak seasons and does not include tracking or insurance coverage. Upgraded shipping options are available at checkout. Please be aware that additional duties may be charged by US customs and are the responsibility of the buyer.
International
Standard shipping takes approximately 7-14 days. Tracking and insurance coverage are not included. Upgraded shipping options are available at checkout. Please be aware that additional duties may be charged by your country's customs officials and are the responsibility of the buyer.
Returns / Refunds
Every item is carefully crafted, inspected and packaged before shipment. Quality and customer satisfaction are deeply important to us. If you receive an item that is damaged or does not match your order, please contact us within 1 week of delivery to arrange a refund or exchange and send you a return shipping label at our expense.
For errors that are including in the order request, such as an incorrect shipping address, inaccurate ring size, or a typo in the requested inscription, please note that refunds are not available. For these reasons, please triple check that the information in your order is accurate. Return shipping for these items will be at the buyer's expense.